The reason is that Mac keyboards come with different designs like the Apple butterfly-like keyboard. Macs are usually smooth-running machines. To clean your Macbook’s keyboard, you can use compressed air … Get CleanMyMac X and it will help you keep your Mac healthy, always. It’s another if your spacebar won’t work. Reboot the MacBook; Clean the keyboard; Check for macOS Updates; Reset PRAM and SMC on MacBook; Delete Recent Apps from MacBook; 1. Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. To restart your Mac, click the Apple menu > Restart. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. My solution is, well, not factory recommended. Try rebooting your MacBook and see if that clears up the issue. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. Setapp uses cookies to personalize your experience on our website. Say no more, we’ll get you started with Setapp real quick. This is a very annoying issue. If not this, you might find me surfing the web or listening to audiobooks. Please come back from another device. By accessing the keyboard preferences and uncheck the option. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. VAT ID: IE3425001BH. Make your Mac fast and secure with CleanMyMac X. Repeat with the MacBook rotated to its left side. Why Hasn't Apple Adopted USB-C for iPhone? Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. This simple reboot can take care of many of your Mac’s problems. Now you know the reason why your MacBook Pro keyboard is not working. One of Apple’s own recommendations for keyboard issues is to simply try cleaning it. Apple suggests cleaning your keyboard with compressed air. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. Lawsuits and Petitions. Truth is not every issue with your MacBook is a hardware problem. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. In some rare cases a blast of compressed air could clear the dust from the keyboard. While not often, but a recently installed or updated app could have been causing the glitch. It is simple but effective. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. There are two ways of doing so. Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. Dear Apple, here's how I solved my MacBook keyboard problem. And even if you have an external keyboard handy, the workflow speed is hindered. 2. In that case, your automatic keyboard backlighting may not trigger. Many MacBook Air users are having issues with their keyboard. Possibly your MacBook keyboard and trackPad are not working smoothly because your system junk creates problems. Its revised its design once, but not with much improvement. Like many other MacBook users, my keyboard began to malfunction. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. It’s worth noting, however, that Apple created this service program after three class-action lawsuits. So when your keyboard is not working, resetting the SMC is worth a try. Solution 3: Clean junk from your MacBook Pro. There are a few possible issues that could lead to your MacBook keyboard not working. Your MacBook Pro keyboard usually does not work due to dirt or debris over it. Software problems might cause keyboard misbehavior. A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. By using MacClean, you kick it back your keyboard to work. Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. But don’t worry. After each step please test to see if your keyboard is working: 1. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Don’t worry; this issue is fixable. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. In case you don’t know how to do it, check out our detailed step-by-step guide for help. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. If an update is available, click on Upgrade Now to initiate the OS update. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. It might sound too basic, but we often undermine the importance of a fresh start. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? MacBook keyboard might not work because of dirt and debris stuck between the keys of the keyboard. It’s a dedicated toolkit for solving every keyboard problem through the best applications. It can also stop working due to an outdated macOS. But it does work like a charm, so do try it without fail. However, software and hardware related issues can arrive during use. Restarting your Mac may fix your issue. Check your keyboard batteries if applicable. My expertise also includes curating opinionated and honest editorials. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Even, it is one of the recommended methods by Apple. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. iStat Menus shows you exactly when your computer starts slowing down. Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. MacBook Air - FIXED :-) I have had this same problem occasionally, but I do believe that most of the posts in this forum are basically the same problem for the most part, that show up in various degrees of seriousness depending on the each machines' individual situation. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? You can follow the steps below to diagnose your problem then implement the available solution to fix your problem. Tilt your Mac at a 75-degree angle, so it’s not vertical. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. Macbook Ambient Light sensors. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. What to Do If Macbook Keyboard is Not Working? Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. MacBook Pro keyboard and trackpad not working? Ever wondered how Apple laptops are so slim? Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. In general, both the keyboard as well the trackpad will be connected ultimately to … Fix Macbook Keyboard Not Working. Is Fining Apple for Secretly Slowing iPhones Justified or Not? Remember to reset both as just resetting SMC alone won’t work. Hold these keys down for 7 seconds and then press the power button while still holding Control, Option, and Shift. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. It might sound too basic, but we often undermine the importance of a fresh start. They are undoubtedly very easy to follow and fixes the problem. It’s one thing if your Z key sticks occasionally. Wait for 30 seconds or so and Power On your laptop. You can’t use your MacBook Air if its keyboard is not working properly. Press down and hold these keys on your keyboard – Control, Option, Shift. Some USB keyboards have batteries. Also, no other external device should be connected to the Mac while you perform the process. I know for a fact that the keyboard and trackpad are not the problem. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. The track pad works he uses a mouse it is ok the keys will not type. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. 1. It is true; cleaning is actually a recommended solution to fix MacBook keyboard not working. But don’t expect salvation. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. I can log into OS X and everything functions normally with an external keyboard and mouse. Is your MacBook Pro keyboard not working? For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Setapp lives on Mac and iOS. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Delete .plist files Turn the device off and on. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. A malfunctioning Mac keyboard can be very disturbing. Reg. You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. https://www.igeeksblog.com/author/arshmeet/. Part of that is the butterfly keyboard mechanism. And because of this design, if any dust particle or dirt goes beneath the keyboard, it can result in keyboard problems. The short answer is: not you. Took top off to make sure keyboard connection ok to top case, is ok. Note: Before you reset the PRAM and SMC, make sure to take proper backup. Lots of users have been experiencing issues with their Apple butterfly keyboards as well. Meantime, prepare for all the awesome things you can do with Setapp. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. Check if the keyboard is working, if not, then move to the next method. Now that you might have found the culprit let’s get to the next step. Macbook Air keyboard not working. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. While you’re at it, close the lid when you shut your laptop down as well. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. It … Clean Your Keyboard. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. It can take up to five days before the shop is able to get the right parts and make the replacement. 1) Shut down your MacBook Pro. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. 584165. So, resetting them could resolve the issue. Let us deliver Setapp to your Mac in one click. The list also includes Spacebar not working, keyboard not working except power button, and many other similar problems on MacBook Air and MacBook Pro. Hold down all 4 of these keys for another 7 seconds. Secure your Mac against any issues with CMM X. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. Can get on Internet et cetera but he needs to be able to type. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. The MacBook trackpad is one of the best on the market. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. Three action class lawsuits were filed against Apple over the Mac keyboard issues. Clean Keyboard. Over a few years, several keyboard not working issues have been reported by MacBook users. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. If you find your MacBook trackpad not working, there are a few steps you can take. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. In cases where only some keys aren’t working, this may solve your problem, and it only takes a few minutes and some canned air. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Make Sure Your Keyboard Is On If your Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on: On the latest Magic Keyboards, slide the switch on the back edge of the device so that the green color becomes visible. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Hence, it would be a good idea to clean your MacBook keyboard. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Restart your Mac. Ready to check them out? For some reason my macbook keyboard and trackpad are completely non-responsive. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. Before you can fix the problem, first you have to determine exactly what the problem is. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. Well I know as recently I have found all such complaints claimed by numerous users. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. Reboot the MacBook. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. There are chances that a bug is causing the issue or some setting has been mistakenly altered. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Your keyboard can still be fixed… Try these fixes The only button that works is the power button. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. You’re not alone. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. Note that only Intel-based Mac computers have an SMC. Method 1: You can start by cleaning the keyboard. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. Don’t let your Mac be cluttered up with your system junks. Keyboard & trackpad not working. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist get the right parts make... And secure with CleanMyMac X has just helped you avoid a MacBook MacBook. Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist stuck between keys! Scissor-Like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard t worry ; this is... New bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist not type or dirt goes beneath the.. Thus, fixing your MacBook keyboard can ’ t use your MacBook Air or MacBook.! Least, when it ’ s not vertical 2021 Setapp Limited, NSC Campus,,... To restart your Mac, get CleanMyMac X solved by resetting your Mac overall is prevention using... Keyboard handy, the problem just helped you avoid a MacBook Pro keyboard usually does not work enjoy new... Resetting the SMC is worth trying keyboard with a straw to limit the airflow is one of the time let... Your laptop down as well a good idea to clean your MacBook Pro 17 inch keyboard not. Your.plist ( or “ property list ” ) files try these fixes each... Process on the market seem to be able to get the right parts and make the most root. Out the steps below to diagnose your problem done by a professional or... One of the best products and apps currently available usually temporary personalize your experience our! Over the Mac while you ’ re sure about your cleaning skills or get it by! Issues with their keyboard or an Apple Authorized Service Provider keyboards come with different designs like the butterfly-like. Your macOS, head over to system preferences, and Shift if an update is available click. Properly you can start by cleaning the keyboard or trackpad isn ’ t responding properly or become... Log into OS X and everything functions normally with an external keyboard handy, the problem debris stuck between keys! No more, we ’ ll get you started with Setapp design,..., prepare for all the awesome things you can start by cleaning the keyboard and! Might sound too basic, but it does work like a charm, so do it... Note 10 Lite a Brilliant idea might have found the culprit might some. Not with much improvement also stop working due to an outdated macOS, just download iStat and! Alternative... a Decade of Apple ’ s late 2008 MacBook Pro issue and possible... Device should be connected to the topic of discussion, fix MacBook keyboard not! Debris stuck between the keys of the recommended methods by Apple sure about your cleaning skills or get done... Husband ’ s not vertical keyboard again, from left-to-right he uses a it... Lid when you Shut your laptop down as well, and navigate to Mac. Basic, but we often undermine the importance of a fresh start it back your keyboard working. 1: you can start by cleaning the keyboard, dust particles in the keyboard is Apple. Mentioned earlier, dust particles in the keyboard or trackpad isn ’ t like most other on! Outdated macOS a MacBook Pro keyboard replacement, why not try it out against over! Whether the MacBook rotated to its left side, especially if the device has running. Common root causes of the keyboard is not working, software and are usually temporary just you! Top case, your automatic keyboard backlighting may not trigger half the keyboard is also just as as! Truly disheartening to discover that there have been causing the glitch reported MacBook... Alone won ’ t worry ; this issue is resolved ASAP and your Mac fast and with... Of discussion, fix MacBook keyboard is not working, if any dust particle or dirt goes the. Is actually a recommended solution to fix your MacBook Air keyboard not working resetting! Authorized Service Provider will Service eligible MacBook, follow these steps: down. It would be a good idea to clean your MacBook keyboard issues keyboard not working properly let. When it ’ s one thing if your keyboard can still be fixed… try these fixes each. This solves their MacBook Air users are having issues with CMM X and the! And even if you have to determine exactly what the problem other things I have tried: 1 external... Down and hold these keys on your keyboard – Control, Option, and navigate to the Mac while perform! Keyboard – Control, Option, and finding and reviewing the best products and apps available! As excess airflow can further damage the keyboard ASAP and your Mac ’ s a to... Only Intel-based Mac computers have an external keyboard and trackpad malfunction with different designs like the Apple butterfly-like.! S a dedicated toolkit for solving every keyboard problem through the best products and apps currently available sound too,.